AirHelp vs Compensair
Comparing the two leading flight compensation services. Which one is right for your claim? We break down fees, features, and when to choose each.
Last updated: January 2026 • Independent comparison by TravelDealForge
| Feature | ✈️AirHelp | 💰Compensair |
|---|---|---|
| Success Fee | 35% | 25%Lower |
| Processing Time | 8-12 weeks | 8-12 weeks |
| Customer Rating | 4.6/5Higher | 4.4/5 |
| Claims Processed | 16M+More | 500K+ |
| Legal Support | ✓ Included | ✓ Included |
| No Win, No Fee | ✓ Yes | ✓ Yes |
| Mobile App | ✓ Available | ✗ Not available |
| AirHelp+ Subscription | ✓ Available | ✗ N/A |
| Languages Supported | 16+ | 10+ |
Detailed Comparison
AirHelp
Pros
- ✓Largest flight compensation company globally
- ✓Higher customer satisfaction rating (4.6/5)
- ✓Mobile app for easy claim tracking
- ✓AirHelp+ subscription for frequent travelers
- ✓More languages and country coverage
Cons
- ✗Higher 35% success fee
- ✗Some reports of slower response times
Best for: Travelers who want the most established service with comprehensive features and don't mind paying a higher fee for peace of mind.
Compare AirHelp flight compensation →Compensair
Pros
- ✓Lower 25% success fee — keep more money
- ✓Straightforward, no-frills service
- ✓Competitive processing times
- ✓Full legal support included
- ✓Multi-language customer support
Cons
- ✗Smaller company with less track record
- ✗No mobile app
- ✗Fewer language options
Best for: Cost-conscious travelers who want to maximize their payout and don't need extra features like mobile apps.
See Compensair claim options →Fee Comparison: What You'll Actually Receive
| Compensation | AirHelp (35% fee) | Compensair (25% fee) | You Save |
|---|---|---|---|
| €250 claim | €162.50(-€87.50) | €187.50(-€62.50) | €25 |
| €400 claim | €260(-€140) | €300(-€100) | €40 |
| €600 claim | €390(-€210) | €450(-€150) | €60 |
* Fees shown exclude VAT where applicable. Actual amounts may vary.
When to Choose Each Service
Choose AirHelp When:
- →You want the most established, proven service
- →You need a mobile app to track your claim
- →You travel frequently and want AirHelp+ protection
- →Your claim involves a less common airline or route
- →Peace of mind is worth more than the fee difference
Choose Compensair When:
- →You want to keep more of your compensation
- →Your claim is straightforward (major EU airline)
- →You don't need a mobile app
- →You're submitting a high-value (€600) claim
- →Budget is a priority over brand recognition
Ready to Start Your Claim?
Both services offer free eligibility checks. Choose the one that best fits your needs.
Claim with AirHelp
Check Your Eligibility with AirHelp
Free eligibility check in under 3 minutes. No win, no fee.
3 Minutes
Quick eligibility check
Up to €600
Per passenger
98% Success
When we take your case
AirHelp handles everything: paperwork, airline negotiations, and legal proceedings if needed. You only pay if you receive compensation.
Claim with Compensair
Check Your Eligibility with Compensair
Free eligibility check in under 3 minutes. No win, no fee.
3 Minutes
Quick eligibility check
Up to €600
Per passenger
25% Fee
Only if you win
Compensair handles everything: paperwork, airline negotiations, and legal proceedings if needed. You only pay 25% if you receive compensation.
Frequently Asked Questions
Which service has lower fees?
Compensair charges 25% while AirHelp charges 35%. However, AirHelp offers more features and has a larger success rate historically. Consider the total value, not just the fee percentage.
Which service is faster?
Both services process most claims within 8-12 weeks. Complex cases requiring legal action may take longer with either service. Processing times are comparable.
Can I use both services for the same claim?
No, you should only submit your claim to one service. Submitting to multiple services simultaneously can complicate your case and potentially void your claim.
Which service covers more countries?
AirHelp operates in more countries and has a larger legal team presence across Europe. Compensair also has strong coverage but with fewer offices.
Do both services handle legal cases?
Yes, both AirHelp and Compensair have in-house legal teams and will take airlines to court if necessary, at no additional cost to you.
Related Compensation Guides
🛡️ Why Trust TravelDealForge?
Secure Booking
All bookings are processed through trusted, verified partner sites with secure payment processing.
Best Price Guarantee
We compare prices from hundreds of leading providers to ensure you always get the best deal available.
Trusted by Travellers
Thousands of travellers use TravelDealForge to find and compare the best travel deals worldwide.
Learn more about our editorial standards and how we make money.
Affiliate Disclosure:
TravelDealForge may earn a commission when you book through our partner links. This helps us maintain our free service and does not affect the price you pay. Our recommendations are based on genuine value assessment, not commission rates.
Read our affiliate disclosure